We want you to love your new goods! We’ll help you find a solution or a replacement if that’s not the case.
WINDING ROAD issues store credit for items returned in their original condition, within 30 days of purchase, with the original receipt. Please keep in mind that if you are sending an item back, you will be responsible for all shipping fees - initial and return. Please make sure items are securely packaged, as damaged items will not be approved for store credit. Returns are not accepted for clearance, markdown, or special order items.
If you receive a damaged product please send us photos and a detailed description within 5 days of receipt so we can assess, file a shipping claim, and find the best solution for you - we will send an exact replacement, if available; send an alternate item; or issue a refund.
To contact us regarding the return of an item ordered online, please email [email protected]
If you would prefer to exchange for a different item or items, please let us know the exact item you are looking for so we can keep it aside for you while we await your return package! As soon as the returned item is received we will ship out your desired exchange. Additional shipping charges will apply.
In-person returns may be made at our store at during regular business hours. Tuesday - Friday 10-5, Saturday 10-2.
324 S. Oak Street / California, MO 65108